brucenien

1. 先說 Hello 或 Good morning .Good afternoon. 這類的招呼語.

2. 報上(公司名稱). 再說 May I help you?

     能為您效勞嗎?

    來電者就會說他要幹什麼了. (找人或詢問....)

3. (1) One moment, please. I'll put you

         through.

     請稍待, 我幫您轉接.

    (2) He's / She's on another line. 他/她電話中.

    (3) He's/She's in a meeting. 他/她正在開會.

    (4) He's/She's got a visitor.他/她有訪客.

    (5) He's/ She's not in. 他/她現在不在.

4. (1)Would you like to leave a message? 您要留言嗎?

    (2)Would you leave your name and

phone  number? 能否請您留下大名和電話?

5. I'll have him / her call you back.

    我會請他/她回電.

Please come this way. 這邊請.

Please have a seat. 請坐.

Please wait here for a moment. 請在此稍待.

Would you like some drink? Coffee or tea? 請問要喝什麼? 咖啡還是茶?

With cream and sugar? 要奶精和糖嗎?


I'll get (人名) for you. 我幫你去找某某人.

kikey629

學會這些用語   就可以到國際公司上班摟~~~~~~~~~~~~~
哈哈   我亂說的啦
還是很謝謝大大的分享唷

天草薰

這些常用電話問候句及回應句...日常生活蠻常用到的...感謝大大把他整理出來....

nezersimon

我想現在的總機應該都要把這些基礎的接待會話學會吧

McLaren

He/She'll be right with you   他/她很快就能接見你/為你服務
用法: 當客人要找的職員未能馬上接見
           接待的職員可以請客人等一等
           說: Please have a seat, he'll be right with you

ku2be

He/She'll be right with you   他/她很快就能接見你/為你服務
用法: 當客人要找的職員未能馬上接見
           接待的職員可以請客人等一等
           說: Please have a seat, he'll be right with you

also can use like this: Please have a seat, she shell be see u soon..

alteclansing

好東西要跟好朋友分享～～～
推推推推！！！！！
thanks～～～～

lighter07

恩嗯，這都是很有用的資料說
記起來了
謝謝分享喔

nick2007

so nice for me..thanks a lot..

GracieDung

also you can say" may i take a message for you?"
it means we take a note for the guests and pass on it